Last Updated: November 4, 2024
This policy ("Cookie Policy") is issued by Stericycle, Inc. and its affiliates, now part of the WM group, including Waste Management Service Center, Inc. and its affiliates (referred to as "STERICYCLE", "we", "us" or "our") and provides information on how we use cookies and similar technologies on our websites ("STERICYCLE-Websites"). The information set out in this Cookie Policy is in addition to our Privacy Notice, which provides comprehensive information about how we use your personal data both on the STERICYCLE websites and offline. You can read our Privacy Notice; and if you require further information on how we collect, process, and use personal data, please contact DataProtection@Stericycle.com.
Please read this Cookie Policy carefully for more details about the information we collect when using our websites and where we use cookies.
If you have any questions regarding the below, please contact us at: DataProtection@Stericycle.com.
This Cookie Policy sets out:
When you visit STERICYCLE-Websites, or view our services online, we or an authorized third party may send you a cookie. Cookies are small text files located in your browser directory that may be placed on your device. When a website is accessed, a cookie that is placed on a device will send information to the party that has placed the cookie. Each cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value (usually a unique number). For a more thorough explanation of what cookies are and how they operate, please visit www.aboutcookies.org or www.allaboutcookies.org.
Our STERICYCLE-Websites may place first-party cookies and allow third parties to place cookies on your device. The difference between a first-party cookie and a third-party cookie relates to the control of the party who places the cookie. First-party cookies are cookies that are specific to the website that created them. Their use enables us to operate an efficient service and to track the patterns of behavior of website users. Third-party cookies, on the other hand, are placed on your device by a third party (i.e., not by STERICYCLE). While we may allow third parties access to the STERICYCLE-Websites to place these cookies on your devices, we do not retain control over the information supplied by the cookies, nor do we retain access to that data. This information is controlled wholly by that third party in accordance with their respective privacy policy.
Our STERICYCLE-Websites may place session and persistent cookies on your device. Whereas the difference between a first-party and third-party cookie relates to the party controlling the initial placement of the cookie on your device, the difference between a session and a persistent cookie relates to the length of time the cookie lasts. Session cookies are cookies that typically last for as long as you are using your browser, or browser session. When you end your browser session, the cookie expires. Persistent cookies, as the name implies, are persistent and will last after you close your browser session. This allows for quicker and often more convenient access to our websites.
Clear GIFs (also known as Web Beacons) are typically transparent and very small graphic images (usually 1-pixel x 1-pixel) that are placed on a website, which may be included in our services provided via our STERICYCLE-Websites, and typically work in conjunction with cookies to identify our users and user behavior.
We may use cookies and collected information to: (i) personalize our STERICYCLE-Websites and the services provided via our STERICYCLE-Websites, such as remembering your information so that you will not have to re-enter it when using our STERICYCLE-Websites and the services provided via our STERICYCLE-Websites; (ii) provide customized advertisements, content, and information; (iii) monitor and analyze the effectiveness of our STERICYCLE-Websites and the services provided via our STERICYCLE-Websites and third-party marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) track your entries, submissions, and status in promotions or other activities offered through our STERICYCLE-Websites and the services provided.
The use of cookies also helps us manage and improve the usability of the STERICYCLE-Websites by (i) detecting whether there has been any contact between your computer and us in the past; and (ii) identifying areas of interest related to our STERICYCLE-Websites.
For additional details about cookies, please refer to the table below:
| Type of Cookie | Explanation of Cookie | Information (Personal Data) Collected by a Cookie |
| Strictly Necessary | These cookies are essential for the operation of our STERICYCLE-Websites. They make it possible for you to browse and use our STERICYCLE-Websites. These cookies do not require your consent and cannot be switched off (although in some cases you can change your requests). You can set your browser to block or alert you about these cookies, but some parts of STERICYCLE-Websites may not work if you block this type of cookie. Example: PHPSESSID | These necessary cookies do not process personal data as they do not identify you as an individual. |
| Functional | These cookies are used to provide certain functionalities to you by recognizing you when you return to STERICYCLE-Websites so that we can offer you a better experience. For instance, these cookies help us to remember your preferences. Example: Remembering your Username when accessing our Portal services. | On Stericycle’s customer portals, functional cookies may be used to remember your email address. |
Performance
| These cookies help us to understand how you (as a website user) interact with our STERICYCLE-Websites by providing information about which areas are visited, how much time is spent on the website, and about issues that are encountered, such as error messages. This helps us to improve the performance of our STERICYCLE-Websites. Example: Google Analytics | All data is collected and aggregated anonymously. |
Targeted / Advertising
| These targeting / advertising cookies are used to deliver content that is more relevant to you and your interests. They may be used to deliver specific advertising or to restrict or limit the number of instances you see an advertisement. They also help us measure the effectiveness of advertising campaigns on the STERICYCLE-Websites or third-party websites. We may use these cookies to remember websites you have visited, and we may share this information with other parties, including advertisers. Example: Facebook Website Custom Audience | These cookies usually track you via your IP address and may collect some personal data about you. |
We use analytics tools, such as Google Analytics, to evaluate usage and traffic on STERICYCLE-Websites. These analytics providers use cookies, pixels, and other tracking technologies to collect usage data to provide us with reports and metrics that help us analyze, improve, and enhance performance and user experience. You can learn more about how Google uses your information at www.google.com/policies/privacy/partners/. You can also download the Google Analytics Opt-out Browser Add-on to prevent your information from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.
We and our third party providers may use the information we collect about you within STERICYCLE-Websites and on other third-party websites and services, to help us and these third parties identify other devices that you use (e.g., a mobile phone, tablet, other computer, etc.) to interact or engage with us or STERICYCLE-Websites.
We work with ad networks, channel partners, mobile ad networks, analytics and measurement services, and others (“ad networks”) to personalize content, as well as to manage our advertising on third-party websites, mobile apps, and online services. We may share certain information with ad networks, and we may each use cookies, pixels tags, and other tools to collect usage and browsing information within STERICYCLE-Websites, as well as on third-party websites, apps, and services. This information may include IP address, location information, cookie and advertising IDs, and other identifiers, as well as browsing information.
We may share or make available certain customer list information (such as your name, email address and other contact information) with ad networks, social media platforms, and other providers so that we can better target ads and content to you across third party sites, platforms and services. In some cases, these parties may help us to enhance our customer lists with additional demographic or other information so we can better target our advertising and marketing campaigns and create lookalike audiences to help us identify potential new customers.
Currently, STERICYCLE-Websites do not recognize web browser “Do-Not-Track” requests. You may, however, disable certain tracking as discussed below (e.g., by disabling cookies).
When visiting STERICYCLE-Websites that use cookies, we might ask you for your consent to place the cookies on your device, to the extent that this is required by the laws of your location. We also provide the option to customize your browser settings on the STERICYCLE-Websites. You can choose which cookies you want to activate for our STERICYCLE-Websites and which you want to deactivate by:
clicking the cookie icon in the bottom left-hand corner of any website page (if applicable in your location), which will take you to the Cookie Preference Center; or
clicking the "Manage Consent" button on the cookie banner (if applicable in your location).
Furthermore, your web browser may provide you with some options regarding cookies. For more detailed information about how to disable or administer your cookie settings in your web browser, please refer to the applicable page for the browser you are using:
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/16.0/mac/11.0
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
Microsoft Edge: https://support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d
You can withdraw your consent to allow for cookies, change your browser settings, and delete the cookies already stored on your computer at any time. Please note that if you delete, or choose not to accept, cookies, you may not be able to utilize the features of the services provided via our STERICYCLE-Websites to their fullest potential.
You can also control how participating ad networks use the information that they collect about your visits to our websites by visiting the Network Advertising Initiative (https://optout.networkadvertising.org/?c=1) or the Digital Advertising Alliance (aboutads.info/choices).
You can delete cookies on your device and/or you may change the cookie settings of your browser or device. Please check your browser settings for more information. You may also be able to avoid certain cookies by configuring your browser settings or opting out directly with the party that operates and controls the cookie. Please check your browser settings for more information. Please note that some parts of our STERICYCLE-Websites and other webpages and mobile apps will not function correctly if you disable cookies.
If you have any questions, please contact DataProtection@Stericycle.com.
Stericycle reserves the right to change this Cookie Policy at any time. Any changes to this Cookie Policy will be effective immediately after posting the latest version on our STERICYCLE-Websites.